Welcome to Jassi Collection!
Before using our services, please read the following terms and conditions carefully:
1. Order Placement and Payment
1.1. Order Confirmation:
- Orders are confirmed once payment is received and processed.
1.2. Payment Methods:
- We accept secure online payments.
- Cash on Delivery (COD) option is available for the remaining 50% at the time of dispatch.
1.3. Order Processing:
- Orders will be processed upon payment confirmation.
- For 50% advance orders, the remaining payment must be made before dispatch.
2. Cancellation and Refund Policy
2.1. Full Payment Orders:
- Cancellation before midnight on the same day of order placement: Full refund.
- Cancellation after midnight of the same day: 90% refund (10% deduction).
2.2. 50% Advance Orders:
- Cancellation before midnight on the same day of order placement: Full refund.
- Cancellation after midnight of the same day: 30% refund (20% deduction).
2.3. Note:
- Cancellation after we start making the gown:
- No refund for the initial 50%.
- 50% refund on the full prepay amount.
3. Product Details and Customization
3.1. Product Descriptions:
- We strive to provide accurate product descriptions. If you have any questions, please contact customer support.
3.2. Customization:
- For customizable items, please specify your preferences during the order placement.
4. Shipping and Delivery
4.1. Delivery Timelines:
- Delivery timelines vary. Details will be provided during order confirmation.
4.2. Damaged or Lost Items:
- Contact us immediately if your order arrives damaged or is lost during transit.
5. Privacy Policy
5.1. Data Security:
- We prioritize the security of your personal information. Refer to our Privacy Policy for details.
By using our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer support.
Note: After crafting your dress with care, we hand it over to our trusted delivery partners. Once your order is handed over, you can track its journey to your doorstep. Our production time typically ranges from 10 to 20 days, and delivery usually takes between 5 to 10 days after handover
Thank you for choosing Jassi Collection!